To enable us to process a claim, or to consider any claim for cargo lost or damaged whilst it was in our care, custody and control, please complete this form without delay and submit it, together with supporting evidence.
This form is divided into three steps. The first step collects essential information about your company, followed by details about the nature of the claim and finally, the submission of evidence.
You can use the “Save and Continue Later” feature if needed.
Before you start filling out the form, ensure you have the necessary information on hand. Here’s what you’ll need: